for National Geographic News
Sunday, April 25, 2010
Chefs, Wake up! They are trying to fool you.
First, Jidori Chicken is a trademark owned by a Los Angles slaughter house, Mao Foods, Inc. It is not a breed a chicken, it is not a “hyper-local specialty item”, it is a conventional commercial chicken raised in traditional large commercial chicken houses using an unsustainable bird from Hubbard genetics just like Tyson and Perdue chickens and essentially every other chicken in American restaurants and grocery stores.
Obviously, consumers, reporters and chefs have been fooled by many marketing strategies of the commercial poultry industry. Here are just a few examples to watch out for.
“No Growth Hormones or Steroids”. Mao Foods, Inc.’s website, www.jindorichicken.com, uses this claim as have many larger commercial poultry companies. The reality is that the USDA has never allowed growth hormones or steroids to be administered to poultry (or pork) in the
So why make the claim? For two reasons; 1) consumers are concerned about growth hormones and steroids that are administered to beef cattle and lambs so they think that stating that they are not administered to poultry will make their product appear “special”, and 2) because the chickens are fed antibiotics every day of their life and they know that some chefs and consumers will confuse the two issues and again assume that their product is “special”. And it worked. It fooled the NY Times who apparently did not do their fact checking.
Fortunately for consumers, the Federal Trade Commission and the USDA have forced Tyson to stop using that claim, in 2001, as it was misleading and deceptive. Unfortunately that has not stopped Jidori Chicken and Mao Foods, Inc., from using the same deceptive claim.
“Cage Free”. No commercial meat chickens are raised in cages. That is an egg-laying issue (and a different type of bird) and fortunately high animal welfare labels like Animal Welfare Approved are providing independent third party verification that laying chickens are not kept in cages, as well. But the ills of commercial chicken are far greater. As depicted in the movie, Food, Inc., commercial chickens are raised in large chicken houses and they grow so fast and become so fat that they will generally die at about 45 days of age from organ failure or from broken legs that were unable to support their unnatural weight. So, making the claim that a meat chicken is raised “cage free” is stating the obvious in hopes that a chef or a consumer is fooled into thinking that their product is “special”.
“Free Range”. The USDA only requires that a door be open in a chicken house for 51% of the day for the chicken to be labeled “
They only way a chef can be certain the chicken, duck or turkey they buy is free-range is to visit the farm and see the birds foraging on pastures. There is no way to ever believe the claim of “
“Organic”. If the product is organic, the USDA Inspection label will have the USDA Organic logo printed on it. If it is not on the label, it is not organic. If a farmer argues the point, ask to see their organic certification and ask for it to be put on the label. Even then, caution is necessary as recently Whole Foods was caught using the USDA Organic Label on product imported from
Hubbard has created hybrid meat chicken, generally a Cornish cross bird, which is unable to naturally mate and the next generation of birds must be purchased again from Hubbard or one of the hatcheries that buys the birds or eggs from Hubbard.
Farmers who have birds that can have sex, produce fertile eggs and actually have babies born on the farm, like every other farm animal in
Unfortunately, the best way to ensure that you are not being taken by misleading or deceptive claims is to “see where your food comes from”. That is not always easy. An alternative is to rely on independent third party verification, such as Animal Welfare Approved, that requires that poultry is truly “free range”, slow-growing, not fed antibiotics, and humanely slaughtered as well.
With the premium chefs are willing to pay for “hyper-local specialty items” the enticement to make spectacular claims is ever increasing. Slaughter facilities like Mao Foods, Inc., that are buying birds from commercial producers are creating creative labels to market the product as their own. Illegal, no. Deceptive, yes. Get to know your farmer – and the butchers at local slaughter houses. They are both important in creating great food – but if you want to know where your food comes from, you must visit a farm.
Monday, March 15, 2010
Menu Integrity
White Marble Farms is not a farm at all. It's a deceptive ploy by a marketing team targeting the dining public who cares about where their food comes from. My advice to you as a chef: If you have this 'farm' name on your menu, take it off immediately. You are doing a disservice to real farmers trying to make a living raising animals humanely. I would urge you to seek third party accreditation such as the AWA label. The truth is, some chefs have been lied to, but most know this information and they actually receive a discount through a large food distributor to place the name "White Marble Farm" on the menu. If your a real farmer and your farm name is on the same menu as WMF then I would urge you to reconsider selling to that chef.
- Talked with the farmer face to face or several times over the phone
- Actually visited the farm to see the animals, their temperament, the grass, the Farmer
- Tasted the product and placed an order
- Trained your staff on the location of the farm, who the Farmer is, why you buy the product
- ACTUALLY HAVE THE PRODUCT IN YOUR MISE EN PLACE!
Sunday, March 14, 2010
Working Together - Trusting One Another
Wednesday, March 10, 2010
Farmer and Chef in The National Culinary Review
pg26-29_NCR0310_Lamb _1_
"Reprinted from The National Culinary Review, March 2010, Vol. 34, #3 ©2010 The American Culinary Federation, Inc. All rights reserved."
Building Relationships Between Chefs & Farmers
As the Director of Food Service and the Commonwealth Executive Chef for the Kentucky Department of Parks he redeveloped the concepts of 17 resort park restaurants, 3 employee cafes and the Café at the Kentucky Artisan Center at Berea. His program to facilitate government operations purchasing produce, meat and dairy products directly from farmers gained national attention.
He is currently the Coordinator for the Food Systems Initiative in the College of Agriculture at the University of Kentucky and serves as the hub of the sustainable food and farm diversification network. His task is to connect university research and extension efforts with governmental agencies, advocacy groups, farmers and chefs.
Bob lives in a 120 year old home on an historic farm in Garrard County with his wife and two sons.
Building Relationships Between Chefs & Farmers
Bob Perry
A Day in the Live
It is 3 o’clock in the afternoon and your day’s work is not even close to half over. You are having trouble with one of your pieces of equipment and you’ll have to stop working to fix it or the rest of your day will be ruined. You would buy a new one but margins are tight and even though it takes extra time to fix it, repairing it is still cheaper than replacing it so you have to take the time. You are sweaty, smelly, hot, tired, with who knows what on your clothes and you have a cut on one finger that’s complicating matters. Some of the supplies you ordered did not arrive so now you will have to make more time to go out and get more, but being short on help right now that is going to be difficult. The weather is threatening too and if it turns really bad it will ruin your day’s work but you will still have all the expenses to deal with.
This could be a normal day for either a farmer or a chef, and if the two understood how difficult and similar each others work life were it would help to foster strong relationships between them.
Chefs and Farmers: More Similar than Different
- They both work very long hours in less than optimal environments.
- Labor is a constant problem both in finding people and paying them.
- The weather is a constant threat to their business.
- Their profit margin is very slim, especially considering their efforts.
- They are affected by many factors and regulations out of their control.
- In spite of all of this, they eat well, probably better than 99% of everyone else!
- They have chosen their path in life not for money but because they are passionate about it and love what they do. It is not a career choice but a lifestyle choice.
Introduction
Selling directly from farms to restaurants continues to be a hot topic. This momentum has been gaining ground since the 1970’s but only in the last few years has it really gained strength and become widespread. Farm to restaurant sales have primarily been concentrated in fine dining operations as they have the most flexible menus and have the most affluent customers who are willing and able to pay higher prices for fresher and more unique food.
In addition to the awareness of the ecological, social and economic benefits of buying local food promoted by advocacy groups, other factors are also behind the expansion of local food systems and direct farm sales. Fuel prices that have increased the cost of production and transportation of commodity food are beginning to erase price differences with locally produced food. The explosion of farmer’s markets has greatly increased opportunities for farmers to sell direct. Food safety issues such as the spinach, tomato & pepper recalls and numerous E-coli related beef recalls are prompting the public to ask where our food comes from.
We are facing a steep re-learning curve across the entire spectrum of restaurant operations, producers and consumers. We are actually not creating a new system of local food, but partially re-creating the system as it existed prior to WWII. For the producer this could almost be called neo-farming, as many of the practices and procedures being utilized can be found in historical cooperative extension publications. These practices coupled with the wealth of new knowledge gained in the interim offer a sustainable farming system with incredible potential. However, the most difficult task is to re-develop local and regional distribution and markets for their products.
Chef Issues with Direct Farm Sales
#1 It is too hard and takes too much time.
It is easier for chefs to order everything they need from one source and have only one delivery. Large food service companies and even smaller regional companies offer not only fresh and frozen food but also restaurant supplies, pots, pans, furniture and equipment. The best sales reps for these companies get to know the chefs and their businesses intimately and build strong relationships with them.
Foodservice companies constantly offer new products and samples and try to stay ahead of the chef’s needs. Because these sales reps have many accounts they can compare business practices across a wide variety of restaurants and look for the best practices to share with all their customers. They are “in the know” when it comes to helping chefs and many function as unpaid consultants. This is a trend in the industry and the larger companies train their sales reps this way.
Ordering, especially for larger operations, can now be done online at any time of the day. This is especially good for chefs when they can take time at the end of a day, often late at night. The prices are listed on the website and the chef can decide whether or not they want a particular item without having to contact a sales rep.
#2 Local produce is not as consistent as wholesale produce or as easy to use.
Produce packing houses have the advantage of being able to size produce exactly the same since they have other outlets for odd sizes and the economy of scale to discard less than perfect produce. A case of tomatoes, squash, bell peppers, etc. will contain produce of almost identical size, weight, color, etc. making it easier to utilize.
Most restaurants now rely on bagged lettuce that has already been trimmed and washed, all they must do is open the bag and pour it in a bowl. Many types of produce can also be purchased ready to use, such as diced or sliced onions and peppers.
#3 Local produce costs more than wholesale.
This is not necessarily the case, but is a perception of many chefs. Pricing is one of the most difficult aspects, the producer must ask enough to make a profit but must also keep in mind the chef is worried about making a profit also. Neither has a large bottom line and price is always an issue.
#4 Availability, Quantity & Packaging
Foodservice companies rarely run out of products, and can be counted on to have items on short notice. It is the easy convenience that makes it hard for farmers to compete with. They also use standardized packaging that is easy to identify and to store. Many commercial varieties of produce are also treated in some way to extend shelf life, making them more economical but not improving taste. Storage in restaurants is always a problem, very few ever have more storage than they need, they usually don’t have a barn.
First Steps for Farmers Seeking Restaurant Sales
Every report, pamphlet or website concerned with helping farmers sell to restaurants advises farmers that the most critical thing they can do is build a relationship with the chef, and you can’t do that until you get to know them and their business.
- Farmers need to figure out how wide their delivery area can be and determine what restaurants within that area they should approach.
- Learn as much as you can about the restaurants. Conduct a web search first; many restaurants list their menus and information about their operation and personnel on websites. Ask friends and neighbors if they know anything about the restaurant or the chef.
- Eat there! If you want their business reciprocate by giving them yours, especially if you ask for a meeting on a slow day at the end of the lunch service. Plan to eat lunch there towards the end of their service time. It will give you something to talk about with the chef and show that you appreciate their work and is the best way to learn about their operation and menu.
- Take them samples, it doesn’t have to be a lot, but simply dropping off samples of early harvest gives them a taste of what is to come.
- Get a job there in the off season. Sound crazy? If you need off farm income in the winter months try offering yourself as part time help. You will learn a lot about how restaurants work and really build a relationship with the chef.
Business Practices
- Always be available either by cell phone or promptly return calls and emails. Learn how to text message, it is the fastest way to communicate and chefs like to use it.
- Keep the chef informed of upcoming harvests, not only the variety but how much and how long they can expect it.
- Offer consistent sizing, save your odd sizes for farmer’s markets and other sales avenues, restaurants need consistency.
- For produce, offering to sell to a restaurant near the same price they are currently paying from their regular sources. This method was proven with the KY state parks project and will account for price fluctuations during the growing season. This is especially important for those producers who utilize season extension methods as prices are higher in the shoulder seasons.
- Be as flexible as possible to delivery schedules and be prepared to deliver on short notice if the chef suddenly has an unanticipated need for product. Being able to save the day for a chef with products will really help develop the relationship.
- Develop an invoice system with two copies and have both signed. In a busy restaurant invoices sometimes get lost, follow up with a monthly statement.
- Ask when the best time to deliver is! This varies for every restaurant and may depend on whether or not they serve lunch.
- Be clean. Showing up in a mud covered truck in dirty clothes and boots is not a good image. Always take the time to present a good image. No one expects you in a coat and tie but a clean shirt and manure free shoes are a good idea.
- Be nice, a smile goes a long way.
Conclusions
Chefs should continue to incorporate locally produced food however they can, it is good for business. No one expects you to go totally local and anything you can purchase locally will help develop your local food system.
Farmers should continue to expand diversity on their farms, the more items they can offer chefs the more attractive they become as a vendor. Seek to build relationships with chefs, ask them what they really want to cook then produce it.
Advocates should try to help our existing small processors become more efficient and support new processors and continue to seek government support in the form of grants and low interest loans for small farms, small processors and distributors.
We all need to guard against regulations that benefit large producers and processors and impose burdens on small ones. Small eco-friendly processors and on-farm operations do not have the same problems that large scale farms and processors have and should have different regulations based on size.
Parts of this paper were presented at the University of Kentucky Ag Advisory Council, January 17, 2007
Thank you Bob, The Farmer and The Chef.
Wednesday, February 24, 2010
The Chefs Collaborative
Friday, February 19, 2010
A Chef Contemplates Cows And The Grass They Eat
Thursday, February 11, 2010
Sustainable Poultry
Hubbard offers a genetic response to these markets requiring broilers with a liveweight of 1560 to 2300 g at a minimum age of 48 to 56 days respecting the defined quality stipulations.”
Wednesday, February 10, 2010
"The People Who Feed Us"
Friday, February 5, 2010
Mail-Order Chickens - A National Geographic News Article
Mail-Order Chickens: USPS Ships Live Birds by the Thousands
for National Geographic News
Tuesday, February 2, 2010
Great Associations for Farmers and Chefs
Monday, February 1, 2010
Mr. Farmer, meet Mr. Chef
Before 'Farm to Table', 'Farm to Fork' or whatever buzz word is being thrown around at the moment can become a reality there is a relationship between the farmer and the chef that must develop. We find it humorous that 'farm to table' has become so cliché that we are looking for new words to name this simple concept: A Chef sourcing local food. Well, sourcing GOOD local food.
The food The Chef serves has many stories. The story of the farmer. The story of the animal. The story of it's life on a pasture. The story of its arrival to my kitchen. Stop! How did it get to my kitchen in the first place?
One Friday evening at 6pm, about 8 months ago, right after I had to fire my sous chef, two men walked through the back door to my kitchen. They just stood there for a few minutes, not saying anything. I didn't recognize them and for sure I had never met them in my life. I was wiping down the pass after putting out some courses for a 6 top. Fridays are not normally a one man show in any kitchen. If they are, someone is not happy...and that day, that someone was me.
I ignored them as they stood there silent. What were they waiting for?, I wondered. The micros printed out a new order.
"I have some wild blueberries for you," the man shouted over the sound of the printer,"50 pounds of them!"
I said nothing.
"We're a friend of so and so...".
"Are they free?" (I was joking, kind of...)
I fired the appetizers on B1 and another ticket rolled in. I'm thinking to myself that I'm a nice guy but these two are really beginning to make me angry.
"Nope. And I've got some fresh local fish for you. The best. But you'll need to order at least 30# of fillets a week."
I couldn't make this up if I wanted to. I'll save you from the rest of the dialogue that included a few more things I needed to do in this man's opinion. I told them as politely as I could that they'd need to come back or at least call me later on down the road. When? How about between 2 and 4? Seriously. Or on my 'day off'. They started to leave and when I said I'd buy the blueberries (why not?) they blew me off and walked out, without selling me the blueberries.
Now, why would someone walk into a kitchen during a Friday PM service with 50# of blueberries on the back steps when what they really wanted to talk to me about was fish? We talked a few months later over the phone (me sitting on the tailgate of my truck on a beautiful Virginia spring day between services) and we laughed about that night he came in. He learned a lot from that encounter, a little of what not to do and more importantly, a lot of what NOT to do.
Either way, I now serve this man's fish and he is a great friend of mine. We didn't see eye to eye that day and even if circumstances had been different I highly doubt his fish would have made it into my refrigerator. And I don't recommend his approach!
When is the right time to approach a chef? Well, that may depend on the chef. I can tell you that some chefs are not at all interested in you or your story. Some chefs could care less about local food no matter what the cost or quality is. You will never be able to deliver 35 whole beef tenderloins the way a big company can. You will never be able to supply 40 perfect shanks for that private event on Thursday. Or will you? The Farmer has a great vantage point and his guidelines are dead on.
- Do you (the farmer) know what kind of food I serve?
- Have you even looked at my menu? You would be served well to look at the prices?
- Do you know that I might do things to your product that you might not understand, like vacuum seal it in a plastic bag and immerse it in a water bath? That maybe I might glue it to Joe's beef? Or cure it and stuff it into a sheep casing?
- My time is limited. Sometimes I work 6 days a week and take calls on my 'day off' so I can get ahead when I get 'back' to work.
- Chefs have families too and most of us make a lot less than you might assume.
- Chefs think about food cost in their sleep. You should know how much your product is worth and be willing to back it up with consistency and availability.
- Do you know the market? Why does your product stand out among the rest?
- If and when I try your pork or beef or lamb, I am secretly hoping it will be the best I have ever tasted, but that doesn't mean it will be. Can you take criticism? Believe me, all Chef's know it's hard!
- Invite me to the farm. The first time I saw a pasture full of pigs I was jealous and thought I picked the wrong career! But it was just pure excitement because I'd never seen so many happy animals in one place. I love doing what I do and seeing something like that is an integral part of living and involving my life in it. My wife and daughter went with me...
Working from 2:00-4:00 PM
A couple of weeks ago I had a local farmer spend a couple of hours in my living room explaining to me all of his frustrations about trying to sell his commercial Angus beef direct to restaurants. Unfortunately, his experiences are a case study in all the bad advice a farmer can get about the “local food revolution that will make every family farmer wealthy” and will “bring new young people into the ranks of farming”. Oh, brother!
Over the course of the next several months we will be following my farmer friend, we will call him Joe, chronicling his successes and failures, and sharing some of the stories of his introduction to the world of direct marketing his beef. But we are going to start with his first frustration, just getting a chef to return a phone call.
Joe had contacted a restaurant that was currently buying my lamb, and indeed they had been hoping to find a local farmer who could provide them with the beef they desired for a price they could rationalize. A good first, and lucky, start.
This is not to say that a chef will return a phone call between 2 and 4:00. Indeed, if we want to create a few “golden rules” one would be “Chefs do not return phone calls”. When one does, you drop to your knees and thank the heavens for finding a gem.
First of all, personal visits are always preferable to cold calls, but sometimes that is not possible. And even then, the visits must be outside of service; before 11:00AM or between 2-4:00 Pm
1) the farmer is starting in a hole to begin. It is harder to start a sale with a phone call than a personal visit
2) Never count on a chef to return a phone call
3) Free samples is the culture of the restaurant business. Do not expect a “Thank You” for samples – it will only lead to hurt feelings. The farmer will always have more passion and value for the products they have toiled over than the chef will.
4) If you can’t afford free samples to bring a new customer on board, you can’t afford the business.
5) Never call a potential client during lunch and dinner service
6) Don’t ever expect that the Chef’s ideals of business are the same as the Farmer’s or vise-versa. Chefs and Farmers come from vastly different cultures. Business manners will likewise be different. The seller must take responsibility for creating an environment that is conducive to do business within the customer’s constraints. The farmer/seller can always decide to quietly and nicely decide not to sell to a particular customer but it is not the responsibility of the customer to adapt to the seller.